Privacy Policy

Privacy Policy

We value the trust you place in us and recognize the importance of secure transactions and information privacy. This Privacy Policy describes how Lavan Camilan Snacks collects, uses, shares, or otherwise processes your personal information through our website, mobile application, and m-site (hereinafter referred to as the “Platform”).

By visiting the Platform, providing your information, or availing our product/service, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use, and the applicable service/product terms and conditions. If you do not agree, please do not access or use our Platform.

1. Collection of Your Information

When you use our Platform, we collect and store your information provided by you from time to time. You can browse the Platform without revealing any personal information. Once you provide your personal information, you are no longer anonymous to us.

We may track your buying behavior, preferences, and other information to enhance user experience. This may include URLs you visit before or after our Platform, browser information, and IP address.

We collect personal details such as name, email address (lavansnacks@gmail.com), phone number (7973354788), and payment details when you set up an account or transact with us. While some sections can be browsed without registration, certain activities require registration.

We may collect information when you post messages, leave feedback, or communicate with us via email or letters. This data helps us resolve disputes and provide customer support.

2. Use of Demographic/Profile Data/Your Information

We use your personal information to:

• Provide products and services.
• Improve customer experience.
• Resolve disputes and troubleshoot issues.
• Detect fraud or illegal activities.
• Send promotional offers and updates.
• Enforce our terms and conditions.

We may request access to your device’s SMS, contacts, location, or other information to improve our services. We may also require details such as PAN, GST number, or Government-issued ID for verification purposes.

3. Cookies

We use “cookies” on certain pages to analyze web traffic, measure promotional effectiveness, and enhance security. Cookies do not contain personal information. Third-party services like Google Analytics may use cookies for marketing and analysis purposes.

4. Sharing of Personal Information

We may disclose your personal information to business partners to fulfill orders, conduct market research, or enforce our policies. We do not sell your personal information for marketing purposes.

We may disclose information as required by law, court orders, or law enforcement agencies. In case of business mergers, acquisitions, or restructuring, your information may be shared with the new entity, which will adhere to this Privacy Policy.

5. Links to Other Sites

Our Platform may provide links to third-party websites. We are not responsible for their privacy practices.

6. Security Precautions

We use industry-standard security measures to protect your information. However, data transmission over the internet carries inherent risks. Users must ensure their login credentials remain confidential.

7. Choice/Opt-Out

Users can opt out of receiving non-essential communications. To unsubscribe, email us at lavansnacks@gmail.com.

8. Advertisements on Platform

We use third-party advertising partners who may collect information about your visits to serve relevant ads.

9. Children Information

Our Platform is not intended for users under 18. If you are below 18, use the Platform under parental supervision.

10. Data Retention

We retain personal information as per applicable laws. Anonymized data may be used for research purposes.

11. Your Consent

By using our Platform, you consent to our data collection, storage, and processing practices. If you provide information about others, you confirm that you have the necessary authorization.

12. Changes to this Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on our Platform. Users are advised to review the policy regularly.

13. Grievance Officer

In accordance with the Information Technology Act 2000 and rules made thereunder, the contact details of the Grievance Officer are provided below:

Mr. Abhishek Singh
Lavan Camilan Snacks
Rewa, Madhya Pradesh
Phone: 7973354788
Email: lavansnacks@gmail.com

14. Queries

For any queries or concerns regarding this Privacy Policy, please contact us at lavansnacks@gmail.com or 7973354788.